Workday and Enterprise Solutions Team
The Workday and Enterprise Solutions Team (WEST) supports human resources, finance, and enterprise applications across the Universities of Wisconsin. We are responsible for maintaining and improving key tools — including Workday and ShopUW+ — that power the university’s administrative functions.
Our work covers a range of products and services:
- Human Capital Management (HCM): Support for HR functions such as staffing, recruiting, onboarding, payroll, compensation, benefits, and learning
- Finance: Support for budgeting, planning, accounting, purchasing, grants and contracts, and specialized tools like Adaptive Planning and the Research Administration Management Portal (for UW-Milwaukee and the comprehensive universities)
- Shared Capabilities: Project and organizational change management, application security, cross-functional solutions, governance, and vendor management
- Technical Services: Workday and Prism reporting, data warehouse and dashboard support, integrations, and enterprise application platform services
Through this work, WEST helps streamline operations, improve data-driven decision-making, and ensure each Universities of Wisconsin campus community has the tools and support they need to succeed.
For more Workday information, visit the Workday at the Universities of Wisconsin website.
WEST Leadership
Adam Paulick
Associate Vice Chancellor & Executive Director for Enterprise Applications
Adam Paulick joined UW–Madison in 2019 and is currently the Associate Vice Chancellor and Executive Director for Enterprise Applications. Before transitioning to WEST in June 2024, he was the director of enterprise business systems in the University of Wisconsin-Madison Division of Information Technology. Prior to joining UW–Madison, Paulick served as associate vice chancellor and chief information officer at the University of Alaska Anchorage, where he was responsible for IT operations, security, governance, strategy, contracts and partnerships for six campuses.
Shared Capabilities Technical
Morgan Andersen
Morgan joined UW–Madison in November 2021 and is currently the WEST Shared Capabilities Technical Director. Before joining WEST in January 2026, she was the Integration Strategy Lead for the Administrative Transformation Program (ATP). After obtaining a Master’s degree in Scandinavian Languages & Literature, she switched gears and began her career in IT 20 years ago as a financial software developer for the University of Texas at Austin. She spent almost a decade building software and web solutions before moving into leading technical teams.
Human Capital Management (HCM) Operations
Allison Niles
Allison joined UW–Madison in September 2013 and is currently the WEST Workday HCM Operations Director and Product Manager. Before joining WEST in January 2026, she was the Human Resources Strategy Lead for the Administrative Transformation Program (ATP). After obtaining her Master’s degree in Organizational Leadership, and spending over 15 years supporting teams as both an HR Manager and Specialist, she transitioned to the strategic leadership side of Human Resources.
Financial Operations
Susie Maloney
Susie joined UW–Madison in 2011 and is currently the WEST Workday Financial Operations Director and Product Manager. Before joining WEST in January 2026, she was the Finance Strategy Lead for the Administrative Transformation Program (ATP). After obtaining her Bachelor’s degree in Accounting, she spent over a decade leading financial systems operations and enterprise reporting for UW–Madison.
Shared Capabilities
Phyllis Treige
Phyllis Treige joined UW–Madison in 2026 and is currently the WEST Shared Capabilities Director. After obtaining her Bachelor’s degree in English & Women’s Studies, she spent over a decade building and directing UW–Madison’s pioneering Center for User Experience & Digital Accessibility. She then served as Chief Experience Officer and Associate Vice Chancellor for Experience Strategy & Design at the University of California, Santa Cruz, leading experience and service strategy at the executive level.
Shared Capabilities Technical Associate Directors
Dale Lucier
Data & Reporting
Sowmya Shankar
Integration & Development
HCM Associate Directors
Nicole Zimm
Workday HR Operations
Colleen Kerl
Workday Payroll, Compensation, Absence, and Time Tracking Operations
Tina Howell
HCM Data Management and Benefits
Financial Operations Associate Directors
Robyn Bolton
Workday Core Finance Operations
Kirk Anderson
Workday Revenue Operations
Rob Waksdahl
Expenses Operations
Crystal Jones
Research, Grants, and Contracts Operations
Vacant
Financial Planning & Forecasting Operations
Shared Capabilities Associate Directors
Amy Berendes
Organizational Change Management
Betsey Kenyon
Project Management & Administrative Operations
Sarah Kavanaugh
Campus Partnership
Vacant
Application Solution and Security